Maisie dress

Shipping Policy

Orders are dispatched within 2–3 business days via .Delivery usually takes 2–5 business days within Kerala and 5–10 business days across India. Tracking details will be shared after dispatch. Delivery timelines may vary due to courier operations or unforeseen circumstances.

Return & Exchange Policy

We do not accept returns or offer refunds after dispatch. Exchanges are available only for damaged products or incorrect sizes sent by us, with a complete uncut unboxing video submitted within 24 hours of delivery. Products must be unused, unwashed, and in original packaging with tags intact. Customers are responsible for shipping charges for size exchanges.

At Hush & Hem, we maintain a no return and no refund policy due to the hygienic nature of our baby products. Exchanges are accepted only if you receive a damaged product or the wrong size sent by us, supported by a complete uncut unboxing video submitted within 24 hours of delivery. Products must be unused, unwashed, and returned with original tags and packaging. Shipping charges for size exchanges are to be borne by the customer.